Voltanio Privacy Policy
This Privacy Policy describes how Voltanio collects, uses, stores, and protects your personal information when you use our website, services, and EV charging infrastructure. By accessing or using any part of Voltanio’s services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
- Personal Information: This includes your name, email address, phone number, billing information, and any details you provide when registering an account, submitting a form, or making a payment.
- Location and Charging Data: We collect data about the location of charging sessions, station usage patterns, charging duration, and energy consumption.
- Device and Usage Information: When you access our website, we may collect information such as your IP address, browser type, device ID, operating system, and pages viewed.
- Investment-Related Information: If you choose to participate in Voltanio’s EV unit investment offerings, we may collect banking details, tax documentation, identification records, and compliance related information.
2. How We Use Your Information
- To deliver and manage EV charging sessions and services.
- To process payments and maintain financial records.
- To provide customer support and communicate updates.
- To personalize and improve user experience on our website.
- To meet legal, tax, or regulatory requirements related to EV infrastructure and investments.
- To send newsletters, marketing materials, and promotional offers (only with your consent).
3. Data Sharing and Disclosure
Voltanio does not sell your personal information. However, we may share information with trusted third parties in the following cases:
- With payment processors to complete financial transactions.
- With customer service tools to support user inquiries.
- With legal authorities, if required to comply with laws, legal processes, or enforce our Terms of Use.
- With business partners or affiliates under strict confidentiality agreements, for service-related functionality or co-owned charger management.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality and understand user behavior. You can disable cookies through your browser settings, but doing so may impact certain features or usability.
5. Data Security
We use encryption, firewalls, access controls, and secure data storage to protect your information from unauthorized access, misuse, or disclosure. While we implement reasonable security measures, no system can be guaranteed 100 percent secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access or request a copy of your personal data.
- Correct or update your information.
- Withdraw consent for email marketing.
- Request deletion of your personal data (subject to legal exceptions).
To exercise these rights, contact us at privacy@voltanio.com.
7. Data Retention
We retain your information only as long as necessary to fulfill the purpose for which it was collected. This may include retaining data for legal, regulatory, or internal business reasons.
8. Third-Party Links
Our website may contain links to other websites or platforms. Voltanio is not responsible for the content, privacy practices, or terms of third-party sites.
9. Children’s Privacy
Voltanio’s services are intended for individuals who are 16 years or older. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Voltanio Privacy Team
📧 privacy@voltanio.com